"New Zealanders are generous and want to help. But containers of used goods like toasters, toys, computers or cutlery take up space and slow down a response. They take time to unload and sort, holding up supplies for immediate needs. Locals are often left with the bill for customs duties, although the contents may not be worth it."Here's Josie's call for people who want to help in an emergency to send cash
, not goods, to help out.